Privacy Policy
Privacy & Legal
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy & Legal statement explains what information we collect, how we use it, how we protect it, and your rights.
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Information we collect — We may collect personal and health-related information necessary to provide safe, effective consultations and treatments (for example: name, contact information, date of birth, health history, treatment notes, and payment information). We may also collect technical information when you use our website (IP address, device/browser details, and cookies).
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How we use your information — We use your information to: schedule and confirm appointments; complete intake and health assessments; provide and document care; process payments; comply with legal or regulatory obligations; communicate about appointments, policies, and promotions.
Refunds & Cancellation Policy
No refunds — All sales of consultations and treatment appointments are final. We do not issue refunds after payment has been completed.
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24-hour cancellation notice required — If you need to cancel or reschedule, please provide at least 24 hours’ notice. Cancellations or reschedules made fewer than 24 hours before your appointment may be subject to a cancellation fee or forfeit of the appointment charge, at our discretion.
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No-show & late arrivals — If you do not show up for your appointment, or arrive late, you may be charged the full appointment fee. Late arrivals may result in a shortened treatment session so as not to affect subsequent clients; fees remain based on the original appointment length.
Appointments, Minors & Intake Requirements
Appointments — Consultations and treatments are available by appointment or contacting directly. Information about our locations and hours is available on our Contact page. You may schedule appointments Contact page or through the "Book Now" Link.
Minors — ALL MINORS MUST BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN for their consultation and every treatment session. This includes the intake appointment as well.